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Old Core Return

Our policy is that we give you 30 days to return the old core from date of sale.
    We can arrange a collection for you for the cost of £10+ VAT all we need is your address and email to send you the labels.

Please call 07809387755 to arrange a collection.

For less than five brake calipers we ask you to box each caliper individually, making sure it’s securely packed. We will send our courier UPS into collect them.

For more than five brake calipers, we ask you to strap them to a pallet and we will send Palletways into collect them.

Please make sure you always send returns notes with your goods.

ACCEPTANCE CRITERIA FOR RETURNED OLD CORE CALIPERS:

1. The returned old core calipers must be an equivalent of the purchased caliper. If you can not return to original caliper for any reason, similar makes can be accepted. For example if you buy a Knorr Bremse, we will accept another Knorr in its place. It has to be the same make though for us to accept it, we will not accept a Knorr Bremse if you owe us a Meritor caliper or Wabco caliper.

2. According to the regulation on environment protection, the cores should be secured and packaged in such a way that they do not pollute the environment. From Hydraulic calipers you should remove the brake fluid agent remaining in them, where possible. The inlets should be stopped with plugs and the caliper returned in a sealed bag.

3. In order to be accepted, a caliper must be complete. Not disassembled and must meet the below specified technical requirements.

A. The caliper body may not be cracked, broken or deformed.

B. The calipers should be complete and nit disassembled into parts, or have any missing parts. If the caliper is supplied with a carrier, then it must be returned with a carrier.

C. Models similar to those purchased, but are slow moving or obsolete applications will not be accepted.

D. Any sharp edges/corners should be removed to prevent cuts when handling core.

E. Customers are responsible for the return of old units and therefore should pay extra attention to suitably packing returns to avoid damage or loss in transit.

F. Old units should be returned within 30 days of the date of purchase, otherwise immediate payment of £100 is required.

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